"Putting the Genie Back in the Bottle: Turning a Culture from Incivility to Respect"

---

 

Conventional wisdom says that once incivility gets loose in a workplace, you can't put it back in the bottle. Eye-rolls in meetings become open contempt. Political tension spills into Slack. Newer hires assume this is simply how things work here. Managers look the other way, and good people quietly update their résumés.

​

Sadly, SHRM's Civility Index shows workplace incivility at its highest level since tracking began, and two-thirds of workers who experienced it say their manager could have done more to prevent it.

Culture leaders are being asked to fix this, often without the authority, budget, or executive backing to do it.

​

In this highly interactive, data-driven session, Gregg makes the case that the genie can go back in the bottle, and shows how by offering a practical, research-backed approach to shifting norms, equipping leaders to respond to disrespect in the moment, and turning bystanders into Upstanders.

​

Expect honest stories, gentle humor, solid data, real conversation and a closing Rapid Respect Rally that sends you out of the room with enthusiasm and energy to spare.

​

Designed for heads of HR, People, Culture, and Leadership Development at organizations of every size.

​​

Participants will leave ready to:​​

1. Diagnose where their culture sits on the path from incivility to respect, using the four phases of building an ARC.

2. Make the business case for respect to skeptical executives, with data linking toxic culture to turnover, disengagement, and lost productivity.

3. Coach managers in the three behavioral areas of respect so they address disrespect early instead of ignoring it.

​

Speaker Bio:

The son of a world-famous sportswriter, Gregg Ward is the Founder/Executive Director of The Center for Respectful Leadership and a global thought leader on respect and leadership, a TEDx speaker, and the author of the award-winning, bestselling business fable "The Respectful Leader” (Wiley 2016). Gregg trained and worked as a professional actor, writer, and director in New York and London and created a groundbreaking program for the NYPD using improvisation to train police officers. He also served as a journalist in Europe for BBC Radio and other UK media and covered the fall of the Berlin Wall in 1989.  A master storyteller and frequent speaker at CultureCon, SHRM, ATD, and other major business conferences over the past 20 years, Gregg’s clients include ADP, Ford, Intel, Kaiser, Nissan, Qualcomm, Simpson Strong-Tie, the US Navy and Warner Bros. Certified in The Hogan and DISC assessment, Gregg holds the Master Corporate Executive Coach (MCEC) and Board-Certified Coach (BCC) credentials and a BFA from Boston University.